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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Humberto Ocaranza

Humberto Ocaranza

October 1, 2024

5  out of  5
rating by Humberto Ocaranza
"Thanks to Myrka she was very professional and kind, her help is very appreciated, I really recommend this agency, Thanks!!!"
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Carlos Montoya

September 25, 2024

5  out of  5
rating by Carlos Montoya
"Such great and professional customer service. My agent Madison was so kind and helped me throughout, she explained every detail regarding my policy options and was very attentive."
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Sarai Gamez

September 23, 2024

4  out of  5
rating by Sarai Gamez
"Good service."
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walter hobbs

September 11, 2024

5  out of  5
rating by walter hobbs
"Merca, my agent was very um. How you put it very nice to talk to it wasn't a sale. Pitch that got me to change back to State Farm. It was you know the personal test that she has. I knew that she was calling me from at home. Okay, here in the background, like a normal person with kids and all this and. That was at mind that I was wanted to make a change anyway, but talking to her convinced me and plus with to get good quote. Nobody's perfect but I gave her 5 out of 5 because if I gave a 4. You wouldn't believe me that she was that good."
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Jasmine Akbar

September 11, 2024

5  out of  5
rating by Jasmine Akbar
"Jakeline did a great job helping me get both my new cars onto the insurance with no issues. She was very patient and explained everything perfectly. We appreciate her excellent service!"
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Alica Perez

September 11, 2024

5  out of  5
rating by Alica Perez
"I’ve had to make a few changes to my car policy and Jakeline was so helpful. Anytime I had questions she would answer them quickly. Her customer service is great."
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Amy mata

September 6, 2024

5  out of  5
rating by Amy mata
"Lisset, helped me get my commercial policy & my personal one. She was very helpful & very fast & got me the best prices. Definitely recommend getting your policy from her!!!"
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Alek Smith

August 29, 2024

5  out of  5
rating by Alek Smith
"Lisset was very very helpful. I was able to get a quote through texting which was very convenient. Everything happened in a timely manner. Competitive pricing was my reason for switching ! Thank yall very much"
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Gi Gi

August 14, 2024

5  out of  5
rating by Gi Gi
"I’ve been a customer for many years now. The customer service has been ht and miss over those years. Today was a good interaction, I’m grateful for it. It’s those interactions that keeps my business. Thanks Lisset!"
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Rosa gaytan

August 12, 2024

5  out of  5
rating by Rosa gaytan
"Jakeline Gaytan has been so helpful will be changing my auto car insurance soon."
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Ignacio Arteaga

August 12, 2024

5  out of  5
rating by Ignacio Arteaga
"Jackie hizo muy buen trabajo cuando mecotizo mi vehículo."
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Alex Rodriguez

August 9, 2024

5  out of  5
rating by Alex Rodriguez
"Great service."
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Marco S

August 6, 2024

5  out of  5
rating by Marco S
"Madison is outstanding. She consistently goes above and beyond for her clients. If you have any questions, contact her and she will assist you with warmth and friendliness."
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Gabriela De la Garza

August 5, 2024

5  out of  5
rating by Gabriela De la Garza
"Lisset Catalán helped my daughter to get her first car insured. She followed up with us and assisted in getting all elegible discounts applied. Thank Lisset for your help."
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daniela catalan

August 5, 2024

5  out of  5
rating by daniela catalan
"I recently called State Farm to get a life insurance quote, and I was thoroughly impressed with the service I received from Lisset. She was incredibly knowledgeable and took the time to explain the different coverage options in detail, helping me understand which policy would best suit my needs. Lisset’s professionalism and clarity made the entire process straightforward and enjoyable."
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adriana mares

August 5, 2024

5  out of  5
rating by adriana mares
"Always great service Jackie answered all my questions I highly recommend her!"
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DM SeamlessGutter

August 5, 2024

5  out of  5
rating by DM SeamlessGutter
"I am satisfied with the help I received here, Denise and Madison are very helpful, I’ve had a great experience with them. Madison helped me get a best price for Insurance on my vehicles and explained to me the policy and the benefits that I would have, Denise has helped one of my friend with coverage on his car she has helped him get the best price on his car and explained to him the policy and the benefits. Highly recommend this place everyone is sweet and very helpful"
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Marcusbarron barron

August 5, 2024

5  out of  5
rating by Marcusbarron barron
"I have both my vehicles covered and will also have my next vehicle covered. I have always been able to have all my questions answered in a timely manner along with any requested documents that I need. Ruby has always been available for me and is an amazing agent ! I Plan on staying with her as long as I have my vehicles !"
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Tony Le

July 29, 2024

5  out of  5
rating by Tony Le
"Great service!"
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Armando Perez

July 16, 2024

1  out of  5
rating by Armando Perez
"This place has gone down hill to the point where I had to switch agents. My family was with this office for about three years and in the beginning everything was great. If I called, someone would answer or if I left a voicemail I would get a callback within 1-2 days. Now, you’ll be lucky to get a call back within the same week. They are incredibly slow to respond and are severely short staffed. And when they do respond, God forbid it’s Ruby that gives you a call back because she is the least helpful, and gives the most generic responses. I could ask the most simple question about my insurance and her response would be “that’s just how it is”. No explanation or details provided! Or if there was an issue with our insurance it was always our fault and never the incompetence of her or the office’s fault, and she would never let me speak with someone else. I guess so she could hide her mistakes. In the end, I ended up switching agents because we just could not handle the terrible customer experience. I recommend anyone reading this review to find a better office, whether you are an existing customer or a potential new customer. The bar is pretty low so it won’t be hard to find a better office than this one."
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kty

June 27, 2024

1  out of  5
rating by kty
"Estoy súper indignada con esta compañía de seguros, comencé pagando 133 de seguro luego lo subieron a 223.56 supuestamente porque no teníamos licencia cosa que ellos ya sabían desde el primer momento y dijeron que no había problemas que cuando tuviera licencia bajaría, luego nos mandaron una baliza de Bluetooth que si la teníamos al mes nos bajaba el seguro, cosa que ya van 3 meses y nada del descuento, hoy llamamos porque ya mi pareja tiene la licencia y dijeron que ellos hiban a procesar toda la información a un equipo profesional y que en 20 dias darán respuesta, para subir el precio al momento lo hacen pero para aplicar supuestos descuentos si se toman su tiempo, en fin no doy menos calificación porque no hay, estoy segura que ese famoso descuento lo aplicaran cuando ya termine el contrato con ellos, por eso no recomiendo esta compañía en lo absoluto...."
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alex hanson

June 20, 2024

5  out of  5
rating by alex hanson
"Very helpful people, went in and asked for help about something that my bank was asking for from my insurance and they did it really fast even sent it to them,"
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dnb

February 6, 2024

1  out of  5
rating by dnb
"Avoid this location like the plague. I don't know how well they handle auto insurance or any other policy but when it comes to life insurance, its all over the place. I have never dealt with this much incompetence ever. I have been working with Jalissa since June 2023 trying to get a hold of a life insurance policy that belonged to a deceased family member and I have been getting the run around ever since. December 14 is when I went into office to try and get the ball rolling and every time I finish signing the required forms or providing the necessary documents , its always "we actually need this, or this needs to be done this way". Nothing is ever made transparent on what needs to be done. I was literally told back in December I would be receiving a check in the mail from the life insurance policy but it turns out the check had never been sent. Partially, I blame whatever "Life Company" department Jalissa is dealing with. On the other hand however, i think she could use more training or perhaps increase her knowledge on certain policies/procedures before making promises to me or other clients for that matter. This has been dragged out for way too long and its almost like they do not care, just collecting that paycheck."
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Mariana G

December 30, 2023

1  out of  5
rating by Mariana G
"Terrible customer service called multiple times and left multiple emails about replacing a vehicle and got no where. Spoke with someone named Joselyn and someone named Ruby both were very incompetent and had no idea what they were doing. Coming from someone who knows customer service you can tell by their trembling voice that their office is severely undertrained and no one actually knows how to do their job. They make promises about calling back but will in fact ignore all attempts made to communicate with them. Find a different agent in the area if you’re wanting to have State Farm as your insurance."
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Taylor Watson

November 13, 2023

5  out of  5
rating by Taylor Watson
"Highly recommend Blaine as your agent! He was so helpful by making sure I was able to get the best coverage and the perfect policy for me! He was helpful, patient and took time to explain everything to me so I could make the best decision within my budget. Overall a great experience!"